Why Won’t Instagram Let Me Change My Password? Here’s the Solution and Reason
Why Won’t Instagram Let Me Change My Password? Here’s the Solution and Reason. Have you ever tried to change your Instagram password but found yourself stuck? It can be frustrating, but don’t worry—you’re not alone.
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Step-by-Step Guide: Why Won’t Instagram Let Me Change My Password? Here’s the Solution and Reason
Here are 5 Simple Steps to solve the problem of unable to reset Instagram Password in just 4 simple steps:
- Verify Your Email or Phone Number
- Check Your Spam or Junk Folders
- Request a New Password Reset Email
- Use a Different Device or Browser
- Contact Instagram Support
Here are the details of each steps;
1. Verify Your Email or Phone Number
One of the most common reasons you can’t change your password is that Instagram can’t verify your account. To reset your password, Instagram sends a link to the email address or phone number associated with your account. If the information you provide doesn’t match what Instagram has on file, you won’t receive the reset link.
Solution:
- Double-check the email address or phone number linked to your Instagram account.
- Make sure you input the correct information during the password reset process.
- If you no longer have access to the email or phone number on file, update your contact information on Instagram through the app settings.
2. Check Your Spam or Junk Folders
Another reason you might not receive the password reset email is that it has ended up in your spam or junk folder. Email providers sometimes mistakenly mark Instagram emails as spam, preventing you from seeing them in your main inbox.
Solution:
- Go to your email inbox and check the spam or junk folders.
- If you find the email from Instagram, mark it as “Not Spam” to ensure future emails go to your main inbox.
- Add Instagram’s email address to your contacts list to prevent it from being marked as spam again.
3. Request a New Password Reset Email
If you haven’t received the password reset email after checking your contact information and spam folders, it might be time to request a new one. Sometimes, the first email might expire or get lost.
Solution:
- Open the Instagram app and go to the login page.
- Select “Forgot password?” and follow the prompts to request a new password reset email.
- If you’re using the app, you might also need to clear the app’s cache to ensure smooth functioning. Here’s how:
- Go to your device’s settings.
- Select “Apps” or “Application Manager.”
- Find and select “Instagram.”
- Tap “Storage” and then “Clear Cache.”
By clearing the cache, you might solve any minor issues preventing the app from working correctly.
4. Use a Different Device or Browser
Sometimes, the issue could be with the device or browser you’re using. If you’re unable to change your password on your current device, try switching to a different one.
Solution:
- Try logging in to your Instagram account from a different device, such as another smartphone, tablet, or computer.
- Alternatively, use a different web browser to access Instagram’s website and reset your password from there.
5. Contact Instagram Support
If you’ve tried all the above solutions and still can’t change your password, it might be time to reach out to Instagram support for help. They can provide assistance and ensure your account is secure.
Solution:
- Go to the Instagram Help Center (help.instagram.com).
- Search for “password reset” and follow the instructions to contact support.
- Provide as much information as possible about your issue to get the best assistance.
Contact Instagram
Conclusion:
By following the above steps you will be able to solve “not getting Instagram reset email”. Changing your Instagram password should be a straightforward process, but sometimes things can go wrong. By verifying your contact information, checking your spam folders, requesting a new reset email, trying a different device or browser, and contacting Instagram support, if necessary, you can resolve most issues. Keep your account secure by regularly updating your password and ensuring your contact information is up-to-date. Happy Instagramming!